Privacy Policy

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Privacy Policy

Last Updated: 16th Sep 2025

OwnShift (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use: 

• Our website www.ownshift.work 
• The OwnShift WhatsApp Business account 
• Our social media pages, applications, services, and goods 
• Any related programs, including affiliate, influencer, or similar partnerships 

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. 

Information We Collect 

We may collect the following categories of information: 

• Personal Information (PII): Name, email address, phone number, login credentials, and business details (if applicable) for verification. 
• Confidential Information (CI): Business-sensitive data, uploaded documents, and related information that you provide or manage through our services. 
• Usage & Technical Data: IP address, browser type, device details, session logs, and browsing behavior to ensure service functionality and detect risks. 
• Identity Verification Data (if applicable): Documents such as government-issued IDs, photos, or biometric checks, used strictly for verification and fraud prevention. 
• User-Generated Content: Project postings, messages, portfolios, reviews, ratings, and other materials you upload or share. 

How We Use Your Information 

We use collected information for the following purposes: 

• Account Management: To create, maintain, and secure user accounts. 
• Service Delivery: To provide, operate, and improve our services and integrations. 
• Collaboration with Freelancers: To enable smooth engagement between clients and freelancers by sharing relevant project-related details. 
• Identity Verification & Trust: To verify user identities, reduce fraud, and ensure platform safety. 
• Ratings & Reviews: To publish and manage reviews, ratings, and feedback provided by users. 
• Security & Compliance: To prevent fraud, detect misuse, and comply with legal obligations. 
• Marketing & Communication: To send updates, recommendations, and offers (with the ability to opt out). 
• Retention: Data is kept only as long as necessary for service delivery, compliance, or dispute resolution, after which it is securely deleted or anonymized. 

Cookies & Tracking 

We use cookies and similar technologies to: 

• Enhance user experience 
• Remember preferences 
• Analyze website performance 
• Provide personalized offers 

You may disable cookies through browser settings, but certain features may not function properly. At this time, our platform does not respond to “Do Not Track” signals. 

Sharing Your Information 

We do not sell your data. However, as part of our business model, data sharing may occur in limited and controlled ways, including: 

• Collaboration with Freelancers/Clients: When you post or accept projects, necessary information (e.g., name, project details, and communication details) may be shared to facilitate collaboration. 
• Freelancer Portfolios & Public Profiles: Information you choose to include in your profile (e.g., skills, ratings, feedback, portfolio samples, country) may be publicly visible and discoverable via search engines. 
• Social Media Integrations: Limited data may be shared when you use social sharing features. 
• Corporate Affiliates: For operations, analytics, and joint services under strict safeguards. 
• Business Transactions: In case of merger, acquisition, or corporate restructuring. 
• Service Providers: With vetted third-party vendors providing hosting, analytics, or technical support. 
• Legal Obligations: With authorities if required by law or regulation. 
• Other Users & Visitors: Limited public profile information and user-generated content may be visible to others to promote transparency and trust. 

Confidentiality Safeguards for Freelancer Engagements 

Since OwnShift facilitates collaboration between clients and freelancers, we apply strict confidentiality measures: 

• Need-to-Know Sharing: Only information necessary for project execution is shared with freelancers or clients. 
• Agreements & Commitments: Freelancers engaged through OwnShift must adhere to confidentiality obligations, including Non-Disclosure Agreements (NDAs) where applicable. 
• Access Controls: Freelancers may only access project data for the duration of the engagement. 
• Data Minimization: Clients should avoid oversharing sensitive details unless strictly required. 
• Monitoring & Support: OwnShift may monitor communications to ensure compliance and protect users. 

User-Generated Content & Communication 

• Messages, project postings, work submissions, and other content shared on OwnShift are visible to intended recipients. 
• Feedback, ratings, and reviews are publicly displayed to build marketplace transparency. 
• OwnShift reserves the right to moderate or remove content that violates policies, including offensive, fraudulent, or harmful material. 

Children’s Privacy 

OwnShift is not directed at children under 16 (or under 18 where applicable law applies). We do not knowingly collect personal data from minors. If we discover that a child has provided us with personal data, we will delete it promptly. 

Data Security 

We use industry-standard safeguards to protect your data, including: 

• Encryption of data in transit and at rest 
• Strict access controls 
• Regular audits and monitoring 

Our practices are aligned with applicable data protection regulations, including GDPR and CCPA. 

Your Rights 

Depending on applicable law, you may have the right to: 

• Access & Correction: Request a copy of your personal data and correct inaccuracies. 
• Deletion & Restriction: Request deletion or limitation of your data processing. 
• Portability: Request your data in a portable format. 
• Marketing Choices: Opt out of promotional communications at any time. 
• Compliance Concerns: Raise concerns or exercise rights by contacting us. 

Changes to this Policy 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically. 

Contact Us 

For questions, concerns, or to exercise your privacy rights, contact us at: 

📧 connect@ownshift.work 

We will respond within a reasonable timeframe and in accordance with applicable laws.